Resource Library

To request a publication, cassette or video tape from the WAMSS Library email [email protected]. The Librarian will forward the requested materials to you. It is the borrower's responsibility to return the materials to the library within thirty (30) days. To assure the safe return of materials, please package appropriately. WAMSS will cover the shipping charge for materials being sent to you; however, you or your organization will be responsible for charges involved in returning materials to the library.

Resource request form

Resource #13

Title: How to Recruit & Develop Physician Leaders A Strategy for Medical Staff Leadership Development  
Author: Richard Sheff, MD - Todd Sagin, MD, JD - Albert Fritz, MHA  
Copyright: 2003  
Publisher: ???  
Media: Publication  
Acquired: February, 2004

Resource # 31  

Title: 8 Steps for Highly Effective Negotiation  
Author: Ginny Pearson Barns, Ed.D.  
Copyright: 1995  
Publisher: National Press Publication  
Media: Publication  
Acquired: August, 1998

 

Resource #33  

Title: Motivation & Goal Setting:  The Keys to Achieving Success – Motivate Yourself to Turn Goals into Realities
Author: Jim Cairo
Copyright: 1995  
Publisher: 
Media: Publication  
Acquired: August, 1998

Resource #39  

Title: Manager’s Pocket Guide to Dealing with Conflict, The
Author: Lois B. Hart, Ed.D.
Copyright: 1999  
Publisher: 
Media: Publication  
Acquired: November, 1999

Description: (Manager's Pocket Guide Series)  Dr. Hart and her associates offer training and consulting to organizations that are interested in developing their leaders and employees in the following areas; facilitation, leadership, team development, conflict, men and women at work, and communication.

 

Resource #42

Title: Manager's Pocket Guide to Employee Relations, The
Author: Terry Fitzwater
Copyright: 1998
Publisher: 
Media: Publication
Acquired: November, 1999
Description: (Manager's Pocket Guide Series) This book helps define how management practices and styles, organization policies and procedures, and employment laws impact employee relationships. It offers ideas toward developing a more satisfied workforce and a company more informed about some of the more common employment laws.

Resource #44

Title: Humor Works
Author: John Morreall, Ph.D.
Copyright: 1997
Publisher: 
Media: Publication
Acquired: November, 1999
Description: Dr. John Morreall (pronounced Mor- el) is far more than a funny speaker--he’s an internationally recognized authority on humor and its benefits. He has been teaching university courses on humor since 1983.

Resource #47

Title: Blind Eye
Author: James B. Stewart
Copyright: 1999
Publisher: Simon & Schuster
Media: Publication
Acquired: February, 2000
Description: The Terrifying Story of a Doctor Who Got Away With Murder. 2 copies, hardcover

Resource #56

Title: MSSPs Take Charge – Practical Steps to Promote Yourself and Get the Respect You Deserve
Author: Kathy Matzka, CMSC, CPCS
Copyright: 
Publisher: Opus Communications
Media: Publication
Acquired: September, 2002
Description:

Resource #62

Title: Physician Profiling & Performance – Changing Practice Patterns Under Managed Care
Author: National Health Information, LLC
Copyright: 2003
Publisher: 
Media: Publication
Acquired: May, 2003
Description: Volume II

Resource #66

Title: Harnessing the Power of Conflict: Business and Family
Author: Norman C. Dasenbrook, MS, LCPC and Michael D. Mastroianni, MAT
Copyright: 2005
Publisher: Crysand Press
Media: Publication
Acquired: January, 2005
Description:

Resource #68

Title: AHP Competencies:  A Method for Effective Assessment
Author: John R. Rosing, MHA, FACHE and Cindy Gassiot, CPMSM, CPCS
Copyright: 2005
Publisher: 
Media: Publication
Acquired: April, 2005
Description:

Resource #70

Title: Hospitalist Program Management Guide, The
Author: Jeffrey R. Dichter, MD, FACP and Leslie E. Cowan, RN, BSN
Copyright: 2003
Publisher: 
Media: Publication
Acquired: May, 2005
Description: Medical Consultants, Muncie, IN. Offers step-by-step instructions on how to transition hospitalists, including orientation, mentoring, and training. Provides advice on how to properly code for reimbursement and field-tested tips on recruiting and retaining hospitalists. Addresses legal issues and financial considerations.

Resource #74

Title: Negligent Credentialing Lawsuits: Strategies to Protect Your Organization
Author: Amy E. Watkins, Esq.
Copyright: 2005
Publisher: 
Media: Publication
Acquired: October, 2005
Description:

Resource #77

Title: Practical Guide to Preventing and Solving Disruptive Physician Behavior
Author: Richard A. Sheff, MD &  Todd Sagin, MD, JD
Copyright: 2004
Publisher: 
Media: Publication
Acquired: April, 2006
Description:

Resource #82

Title: Credentialing for Managed Care: Compliant Processes for Health Plans and Delegated Entities
Author: Amy M. Niehaus, CPMSM, CPCS, MBA
Copyright: 2016
Publisher:  HCPro, Inc.
Media: Publication
Acquired: January, 2018
Description: 2 books. Whether you work for a health plan or a hospital medical staff services department, this how-to guide answers all of your health plan credentialing and enrollment questions. Learn the regulatory and accreditation requirements related to managed care credentialing, including those from CMS, NCQA, and URAC. The author provides readers with the guidance to create a comprehensive and compliant credentialing program to support your health plan or to streamline your hospital's provider enrollment process through delegation. MSPs in all healthcare environments can benefit from understanding credentialing in the managed care world to support their organizational goals of compliance, operational efficiency, cost savings, and practitioner satisfaction.

Resource #84

Title: Privileging Quick Reference Guide
Author: Beverly E. Pybus, CPMSM
Copyright: 2005
Publisher: HCPro, Inc. 
Media: Publication
Acquired: November, 2006
Description: 3rd edition. Easy-to-follow guidelines for developing privileges criteria for over 75 procedures, over 20 specialties, and 40 subspecialties. Plus, you'll get sample forms and flow charts to help you carry out the main activities of delineating privileges.

Resource #91

Title: Measuring Physician Competency:  How to collect, assess, and provide performance data
Author: Robert Marder, MD; Mark Smith, MD; Marla Smith, MHSA; Vicki Searcy, CPMSM
Copyright: 2007
Publisher: HCPro, Inc. 
Media: Publication
Acquired: June, 2008
Description: 2nd edition. How to Collect, Assess, and Provide Performance Data, Second Edition, provides you with a step-by-step process to create physician competency reports for measuring individual physician performance. It also includes updated content on how to comply with the latest regulatory requirements.

Resource #94

Title: Compliance Guide to the Medical Staff Standards, The
Author: Kathy Matzka, CPMSM, CPCS
Copyright: 2008
Publisher: HCPro, Inc. 
Media: Publication
Acquired: April, 2009
Description: 6th edition.

Resource #96

Title: Essential Guide to Medical Staff Reappointment, The
Author: Anne Roberts, CPCS, CPMSM
Copyright: 2008
Publisher: HCPro, Inc. 
Media: Publication
Acquired: April, 2009
Description: 2nd edition

Resource #98

Title: Competency Assessment
Author: Brenda G. Summers and WendySue Woods
Copyright: 2009
Publisher: HCPro, Inc. 
Media: Publication
Acquired: April, 2009
Description: 3rd Edition. Competency Assessment remains among The Joint Commission's top problematic standards. You need a resource that not only explains exactly how to comply with this perennial problem area but also provides real-time tools to evaluate competency.

Resource #100

Title: CPMSM Professional Development for Medical Services Management
Author: NAMSS
Copyright: 2009
Publisher: NAMSS Institute
Media: Publication
Acquired: April, 2009
Description: 2 books (A & B)

Resource #102

Title: In God We Trust, All Others Must Document
Author: Chris Giles
Copyright: 
Publisher: Edge-U-Cate
Media: CD
Acquired: April, 2009
Description:

Resource #105

Title: Core Privileges for AHP:  develop and implement criteria-based privileging for Nonphysician Practitioners
Author: Sally J. Pelletier, CPMSM, CPCS
Copyright: 2011
Publisher: HCPro, Inc. 
Media: Publication
Acquired: April, 2011
Description: 2nd Edition

Resource #108

Title: Medical Staff Professional's Handbook, The
Author: Anne Roberts, CPCS, CPMSM and Maggie Palmer, MSA, CPMSM, CPSC
Copyright: 2011
Publisher: HCPro, Inc. 
Media: Publication
Acquired: December, 2011
Description: 

Resource #110

Title: The Complete Guide to FPPE
Author: Valerie Handunge, MA, Christina Giles, MS, CPMSM, Jonathan Burroughs, MD MBA, FACPE
Copyright: 2012
Publisher: HCPro, Inc. 
Media: Publication
Acquired: April, 2012
Description: Provides step-by-step guidance for developing an FPPE process and policy, selecting indicators, collecting data, conducting performance conversations with practitioners, and managing FPPE for low-volume and advance practice practitioners.

Resource #113

Title: Credentials Committee Essentials Handbook
Author: Anne Roberts, CPMSM, CPCS
Copyright: 2012
Publisher: HCPro, Inc. 
Media: Publication
Acquired: October, 2012
Description: Have copies 113 B, C, E  / 113 A & D missing. Clarifies the critical role of the credential committee member and their responsibilities in relation to MEC, quality committee, and department chairs. With this handbook credentialing committee members can over come the challenges of insufficient leadership training and equip them with the information they need to serve as an effective committee member throughout their appointment.

Resource #116

Title: The Guide to Medical Staff Bylaws
Author: Mary Hoppa MD
Copyright: 2014
Publisher: HCPro, Inc.
Media: Publication
Acquired: February, 2014
Description: This book is intended to help medical staffs that want to review their current bylaws docu-ments and determine whether change is warranted. A complete model set of bylaws is not provided because each medical staff’s bylaws must mirror the uniqueness of the medical staff for which it is written. The saying “form follows function” applies here. Once a medical staff decides how it wants to function, those decisions should be incorporated into its medical staff bylaws.

Resource #120

Title: Effective Peer Review
Author: Robert Marder, MD
Copyright: 2013
Publisher: HCPro, Inc.
Media: Publication
Acquired: February, 2014
Description: 3rd Edition. This edition explains the connection between peer review, OPPE, and FPPE. It also contains updated information on OPPE and FPPE as related to The Joint Commission's standards.

Resource #122

Title: The Top 45 MS Policies & Procedures,
Author: Todd Sagin MD
Copyright: 2014
Publisher: HCPro, Inc.
Media: Publication
Acquired: June, 2015
Description: 5th Edition. will help you develop medical staff policies an procedures that comply with CMS and Joint Commission requirements and promote current industry best practices.

Resource #124

Title: Medical Staff's Guide to Employed Physicians, The
Author: William K. Cors, MD, MMM, CPE, FAAPL
Copyright: 2016
Publisher: HCPro, Inc.
Media: Publication
Acquired: September, 2016
Description: Guides medical staff professionals and medical staff leaders through revising their typical processes, such as credentialing, privileging, proctoring, peer review, management of poor performance, and corrective action, to ensure smooth onboarding and retention of employed physicians. 

Resource # 18

Title: Evening of Attitude & Gratitude, An (CD)
Author: Janie Jasin
Copyright: 2002
Publisher: No Limits Publishing Co
Media: Cassette
Acquired: July, 2005
Description: Well known speaker and author presents an uplifting evening with wise words and lots of laughter. CD

Resource #32

Title: How to Get Things Done
Author: Paul Kraly & Paula Kalamaras
Copyright: 1998
Publisher: National Press Publication
Media: Publication
Acquired: August, 1998
Description: An Achiever's Guide to Better Time Management

Resource #37

Title: Medical Staff Essentials
Author: Joint Commission Resource
Copyright: 2017
Publisher: Joint Commission Resource, Inc.
Media: Publication
Acquired: 01/01/18
Description: Medical Staff Essentials is a clear, concise, accurate reference that breaks down difficult concepts in the MS standards into easy-to-digest pieces. It s designed to be your go-to guide on the essentials of the MS standards and related concepts to help you successfully select and manage your medical staff.

Resource #40

Title: Manager’s Pocket Guide to Effective Mentoring, The
Author: Dr. Norman H. Cohen
Copyright: 1998
Publisher: 
Media: Publication
Acquired: August, 1990
Description: (Manager's Pocket Guide Series) This book is a practical reference to effective mentoring in a format that provides quick access to the important concepts and techniques of this unique, powerful, one-to-one learning model. The Manager's Pocket Guide to Mentoring is a convenient and comprehensive reference, offering valuable, pragmatic guidance that mentors can use in assisting mentees to participate in constructive interpersonal dialogues during the mentoring experience map.

Resource #43

Title: Managers Pociet Guide to Leadership Skills, The
Author: Peter B Stark & Jane Flaherty
Copyright: 1999
Publisher: 
Media: Publication
Acquired: November, 1999
Description: (Manager's Pocket Guide Series) The Manager's Pocket Guide to Leadership Skills concisely describes the skills you need to become a strong and competent supervisor or manager. This book contains information and illustrations as well as "Tips for Success" and "Action Plans." It is written for those who want to not only survive, but thrive in their leadership role.

Resource #46

Title: Credentialing and Medical Staff Law
Author: Elizabeth A. Snelson, Esq.
Copyright: 2000
Publisher:  NAMSS
Media: Publication
Acquired: February, 2000
Description:

Resource #50

Title: The OPPE Toolbox: Field-tested Documents for Competency & Compliance
Author: Julie Maxworth
Copyright: 2014
Publisher: Simon & Schuster
Media: Publication
Acquired: September, 2002
Description: Get the tools you need to carry out OPPE. The OPPE Toolbox: Field-Tested Documents for Credentialing, Competency, and Compliance contains forms and policies that hospitals of various scope and size are currently using to conduct OPPE that complies with accreditors standards.

Resource #57

Title: Handbook of Medical and Professional Staff Management
Author: Cindy A. Gassiot (Editor), Vicki L. Searcy (Editor), Christina W. Giles (Editor)
Copyright: 2002
Publisher: Texas Society for Medical Staff Services
Media: Publication
Acquired: January, 2003
Description: Third Edition

Resource #65

Title: 101 Ways to Know if You’re a Medical Services Professional
Author: Neil Shulman, M.D.
Copyright: 2005
Publisher: RX Humor
Media: Publication
Acquired: January 2005
Description: Humor

Resource #67

Title: Medical Staff Bylaws Assessment Tool
Author: Todd Sagin, MD, JD and Steven W. Bryant
Copyright: 2005
Publisher: 
Media: Publication
Acquired: April, 2005
Description:

Resource #69

Title: Guide to AHP Credentialing, A
Author: Beverly E. Pybus, CPMSM and Carol S. Cairns, CPMSM, CPCS
Copyright: 2004
Publisher: 
Media: Publication
Acquired: April, 2005
Description: 2nd Edition

Resource #71

Title: Assessing Your Medical Staff Office: Tools for Productivity
Author: Beverly E. Pybus, CPMSM and Nancy Lian, CPCS, CPMSM
Copyright: 2004
Publisher: 
Media: Publication
Acquired: October, 2005
Description:

Resource #76

Title: Dear Dr. Humor
Author: Dr. Stuart Robertshaw
Copyright: 2004
Publisher: 
Media: Publication
Acquired: April, 2006
Description: A Collection of Humorous Stories for All Occasions.

Resource #81

Title: Proctoring and Focused Professional Practice Evaluation
Author: Robert J. Marder, MD; Mark A. Smith, MD, MBA, FACS; Todd Sagin, MD, JD
Copyright: 2006
Publisher: 
Media: Publication
Acquired: November, 2006
Description: 2 books. A good FPPE process allows a medical staff to bridge the gap between having no firsthand knowledge of a practitioner's competency to one in which we have sufficient information as to allow monitoring of ongoing competency by a peer review process. The FPPE policy should ensure achievement of that goal.

Resource #83

Title: Medical Executive Committee Handbook
Author: Amy M. Niehaus, CPMSM, CPCS, MBA
Copyright: 2002
Publisher:  
Media: Publication
Acquired: November, 2006
Description: 2nd edition. The MEC Essentials Handbook breaks down the medical executibve committee role to facilitate understanding of the responsibilities and strategies for being an exemplary committee member. Oftentimes physicians end up in a leadership position without really knowing what the job entails and what they are meant to accomplish.

Resource #89

Title: Solving the AHP Conundrum – How to Comply with HR Standards Related to Nonprivileged Practitioners
Author: Carol S. Cairns, CPMSM, CPCS
Copyright: 2007
Publisher: HCPro, Inc. 
Media: Publication
Acquired: September, 2007
Description: Learn how your organization can best authorize nonprivileged practitioners and achieve compliance.

Resource #92

Title: FPPE Toolbox, The:  Field-tested Documents for Credentialing, Competency and Compliance
Author: Carol S. Cairns, CPMSM, CPCS; Sally Pelletier; Donna Goestenkors
Copyright: 2008
Publisher: HCPro, Inc. 
Media: Publication
Acquired: June, 2008
Description:

Resource #95

Title: Assessing the Competency of Low-Volume Practitioners
Author: Mark A. Smith, MD, & Sally Pelletier, CPMSM, CPCS
Copyright: 2009
Publisher: HCPro, Inc. 
Media: Publication
Acquired: April, 2009
Description: The Joint Commission requires that hospitals verify physician competence using performance data. Yet organizations often have little or no data related to the competency of low- and no-volume physicians. Medical staff leaders are therefore challenged to develop a strategy that guides the hospital's relationship with low- and no-volume providers, and medical staff services departments are challenged to establish systems to verify physician competence.

Resource #97

Title: Ready, Set, Credential!  Questions, Games, and Other Strategies to Train your Staff
Author: Nancy C. Lian, CPCS, CPMSM
Copyright: 2008
Publisher: HCPro, Inc. 
Media: Publication
Acquired: April, 2009
Description: 2nd edition. Get an easy-to-use, fun way to train on a wide array of MSP responsibilities. Readt, Set, Credential. Questions, games and other strategies to Train Your Staff, is jam-packed with tips, questions and answers, notes from peers, and games creating the ideal training tool for MSPs. 

Resource #99

Title: Verify & Comply
Author: Stephanie Russell, BS, CPMSM, CPCS & Janet Wilson, CPMSM, CPCS
Copyright: 2020
Publisher: HCPro, Inc. 
Media: Publication
Acquired: July, 2020
Description: 8th edition. Updated for 2020, this expanded guide includes ambulatory care, acute care, and managed care standards for the most popular regulators and accreditors: CMS, The Joint Commission, NCQA, DNV, HFAP, and AAAHC. This book allows you to compare what each accreditor states about initial appointment, reappointment, and other medical staff functions, and provides tips and best practices to help you meet the most challenging standards. Use this resource to study for the NAMSS certification exam and to keep up to date with regulators’ and accreditors’ credentialing and medical staff standards.

Resource #101

Title: CPCS Professional Development for Credentialing Specialists
Author: NAMSS
Copyright: 2009
Publisher: NAMSS Institute
Media: Publication
Acquired: April, 2009
Description:

Resource #104

Title: Credentialing Coordinator's Handbook, The
Author: Anne Roberts, CPCS, CPMSM
Copyright: 2007
Publisher: HCPro, Inc. 
Media: Publication
Acquired: August, 2010
Description:

Resource #106

Title: Medical Staff Bylaws, The Greeley Guide to
Author: Mary J. Hoppa, MD, MBA, CMSL and Joseph D. Cooper, MD
Copyright: 2011
Publisher: HCPro, Inc. 
Media: Publication
Acquired: April, 2011
Description: 3rd Edition

Resource #109

Title: The Complete Guide to OPPE
Author: Evalynn Buczkowski, Valerie hundunge, Wendy Crimp, BSN
Copyright: 2011
Publisher: HCPro, Inc. 
Media: Publication
Acquired: December, 2011
Description:

Resource #111

Title: Legal Strategies for MSP's & Physician Leaders:  Prevent negligent credentialing and protect peer review
Author: Anne Roberts, CPMSM, CPCS
Copyright: 2012
Publisher: HCPro, Inc. 
Media: Publication
Acquired: April, 2012
Description: Litigation from credentialing and privileging disputes is on the rise. Recent legal cases have allowed physicians to challenge long-standing policies and decision-making by hospitals. MSPs and physician leaders need to be educated on the legal issues that arise from their everyday tasks and know how to avoid exposure to multi-million dollar lawsuits.

Resource #115

Title: Medical Executive Committee Essential Handbook
Author: Richard Sheff, MD and Robert Marder, MD
Copyright: 2012
Publisher: HCPro, Inc.
Media: Publication
Acquired: March, 2013
Description: Have 115 B, C, D / 115 A missing.Breaksdown the medical executive committee role to facilitate understanding of the responsibilities and strategies for nbeing an examplary committee member. Oftentimes physicians end up in a leadership position without really knowing what the job entails and what they are meant to accomplish.


Author: NAMSS
Copyright: 2009
Publisher: NAMSS Institute
Media: Publication
Acquired: April, 2009
Description:

Resource #117

Title: Converting to Core Privileging
Author: Vicki Searcy CPMSM
Copyright: 2007
Publisher: HCPro, Inc.
Media: Publication
Acquired: February, 2014
Description: Bridges the complex components of core and walks you through the most intimidating stages of implementation.Ten steps to core privileging success"Converting to Core Privileging.

Resource #121

Title: Core Privileges for Physicians
Author: Sally J. Pelletier, CPMSM, CPCS
Copyright: 2014
Publisher: HCPro, Inc.
Media: Publication
Acquired: June, 2015
Description: 6th edition. This comprehensive resource contains over 75 physician specialty and subspecialty forms, along with nearly 40 procedure lists corresponding to the specialties and subspecialties. Feel confident knowing the criteria in the forms have been researched and reviewed by privileging experts, saving you the time and hassle of doing so. These forms are downloadable and customizable, so you can edit them to fit your medical staff's specific needs. 

Resource #123

Title: Credentials Committee Manual, The
Author: Mark A. Smith, MD, MBA, FACS
Copyright: 2016
Publisher: HCPro, Inc.
Media: Publication
Acquired: June, 2016
Description: Provides practical advice on committee structure and duties (both current and future, including data analysis and legal considerations), tables and forms for managing meetings, as well as tools MSPs can use for effective committee operations.